Proftrack Privacy Policy

Effective: May 25, 2018

We are very delighted that you have shown interest in our company. At Proftrack (“Proftrack”, “we”, “us”, “our”) we respect your privacy rights and data protection is of a particularly high priority. We have created this privacy policy (“Privacy Policy”) to explain how we treat the information collected and received from your use of our Services provided through the website, https://www.proftrack.com, http://www.mycareerandchild.com, http://www.mycareerandchild.comand any other websites or applications we own, operate, or control (the “Website(s)”). This Privacy Policy applies only to the Services, and we are not responsible for the practices of persons, companies, institutions or websites that Proftrack does not control, manage, or employ.

Please read this Privacy Policy as they govern your use of Proftrack. If you do not agree to this Privacy Policy, please do not use our Services. Proftrack Pte Ltd is the data controller of your information. Please see the “Contact Information” section below for additional details.

Important Information About Using Our Services

Please understand that by submitting any information to us, you acknowledge that we may collect, use, disclose and retain such information in accordance with this Privacy Policy as permitted or required by law. If you do not agree with these terms, then please do not provide any information to us.

Proftrack may offer social sharing features as part of its Services which, among other features, allows you to make your Profile public as well as sharing your details, reviews and information with others outside of the Proftrack Website(s) (“Social Sharing”). By electing to participate in any of our Social Sharing Services, you acknowledge that any information or materials you include in your Profile can be viewed by other persons accessing the Website(s), including potential or existing employers, as well as by others on applicable third-party websites.

You also acknowledge that information you share through Social Sharing may remain accessible on third party websites and/or to those you have shared the information with in the event you make your Profile private after having made it public and/or ceasing to share your information and that Proftrack has no control over the access of or use of information provided to third parties via Social Sharing outside its Website(s).

What Information We Collect

We collect a variety of information that you provide directly to us. In general, we collect information from you through:

Using any of our Services, including registering for a User Account through the Website(s)
Making a purchase from us, including registering and enrolling in any Online Course
Signing up for email updates
Uploading or posting to public forums included through the Services
Submitting requests or questions to us via forms or email
Requesting customer support and technical assistance

The types of data we collect directly from you include:

User name, first name, last name, nickname, address, email address, biographical information, profile picture, social profiles
Log-in credentials, if you register an User Account with us
Information about purchases or other transactions with us, such as your shipping address. Please note, however, that we do not collect, store, or transmit financial account information. Instead, we use a third-party payment processor to process our payments
Information about your customer service and maintenance interactions with us
Demographic information, such as your gender, socio-economic status, and other personal information
Information you provide to us in connection with any application or admissions process, including, for example, educational and work experience, prerequisite knowledge, any pre-assessment you complete, your goals, and other information
Information you provide in connection with career services, for example, salary information, job placement information, career goals, work experience, and other information
User-generated content you upload or post to public forums through the Services. Information needed in order to comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Information from third parties about you in connection with any referral programs we may offer
Any other information you choose to directly provide to us in connection with your use of the Services

If you desire to participate in our program or workshop, you will be asked to provide us with certain information necessary. This information may include, among other things, your name and email address. Proftrack, or its third-party service providers, may also collect certain information from you in conjunction with assignments and other assessments related to the program for example, a photograph or recording of you (e.g. using a webcam).

You can choose to share additional information, such as your work experience, resume and transcript, your picture, and answers to questions about your experience, studies and work preferences. You can also share information by updating your Profile, uploading documents, or answering questions or surveys we email you or present to you through our Services. Collectively, the professional profile and the materials you provide through the career services are referred to as simply your “Profile.”

Please note, that by electing to make your Profile public, you acknowledge that:

Your Profile and all the included information, materials, documents and pictures will be shared with, and publicly viewed by, other third parties also accessing our website and the Services (including without limitation, potential employers, recruiters, other learning providers, other students or persons, and us);
Employers and other third parties accessing our website can contact you via your email address (or any other contact information you have provided in your Profile); and
You and We can share your Profile and all the included information, materials, documents and pictures with employers, recruiters, learning providers or career related third parties.

When you use our Services, we and our service providers (which are third party companies that work on our behalf) may use cookies, and similar technologies to track, collect and aggregate certain information including, among other things, which pages of our Website(s) were visited, the order in which they were visited, when they were visited, the URLs from which you linked to our Website(s), and which hyperlinks were “clicked.” Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website. Through such information, we may be able to determine from an IP address a user’s Internet Service Provider and the general geographic location (city/state) of his or her point of connectivity.

We also use or may use these technologies to help us determine and identify repeat visitors, the type of content and sites to which a user of our Website(s) links, the length of time each user spends at any particular area of our Website(s), and the specific functionalities that users choose to use.

We use third-party web analytics services (such as those of Google Analytics) on our Website(s) to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. We may also use third-party services such as LinkedIn, Zoho, Aweber, Clickfunnels etc, as a medium for communications. The use of these any such medium may be subject to the terms and conditions and privacy policy for those service providers and you should carefully review those terms and conditions. For example, LinkedIn’s services are governed by terms of use which can be found at https://www.linkedin.com/legal/privacy-policy.

If you would like to opt out of having this information collected by or submitted to our third-party services provider or have questions about other third-party service provider’s collection of your information for this purpose, please contact us.

Links to Other Websites

You should be aware that through links you may be directed to other sites that we do not control. Proftrack has no control over the privacy policies or practices of these other sites, and is not responsible for the privacy practices or the content of web sites to which we link, list, rank or identify by means of a search. Proftrack takes no responsibility for the products, services, policies or actions of third parties or the content of third party web sites. We encourage you to be aware when you are leaving our site and to read the privacy policies of each web site you visit.

Online Advertising

We may allow third party companies, including advertising companies (such as Facebook, Google, LinkedIn, Instagram etc), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address.

These Cookies also allow us and third parties to know whether you’ve seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.

Do Not Track Signals

Currently, we do not monitor or take any action with respect to Web browser signals or other mechanisms for the expression of choice regarding collection of information about an individual over time and across third-party web sites or online services (e.g., Web browser “do not track” signals).

Information We Collect from Social Media and Other Content Platforms

If you log-in to, or connect to, a third-party network (e.g., through a social network), or log-in to our Services, through a social network site (e.g., Facebook, LinkedIn), you may allow us to have access to and store certain information from your social network profile. This includes your name, gender, profile picture, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

How We Use The Information We Collect

We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:

Send you information in connection with the Services
Respond to your communications and requests
Provide Services to you, such as services that you request in conjunction with our program
Contact you by email, postal mail, or phone (including via Whatsapp or SMS messages) regarding Proftrack and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
Customize the content we provide through the Services
Help us better understand your interests and needs, and improve the Services
Engage in analysis, research, and reports regarding use of the Services
Secure the Services
Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

Aggregate/Anonymous Data

We may aggregate and/or anonymize any information collected through the Website so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Website(s) usage, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

How We Share and Disclose Your Information

Proftrack will share your information in the following ways:

Service Providers. We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
Business Partners. With your consent, Proftrack may share information that can be used to directly contact you with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you.
Protection of Proftrack and Others. By using the Website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Proftrack, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.
Profiles and Career Services. If you make your Profile public, your information will be publicly accessible and further share with our network of hiring partners, including, without limitation, performance in online courses, demographic information (such gender), details of your Profile and other information related to your work experience and goals.
Related Entities and Affiliates. We may share information with our affiliated companies that are under the common ownership or control of Proftrack Pte Ltd.
Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of Proftrack’s assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, Proftrack will comply with such restrictions.
Aggregate/Anonymous Information. From time to time, Proftrack may share Aggregate/Anonymous Information about use of the Services, such as, but not limited to, publishing a report on usage trends or survey results, as well graduation rates, careers studies and success rates, and other demographic information provided to us by our members. The sharing of such data is unrestricted.

Data Subject Rights and Your Choices

You may have certain rights with respect to your information as further described in this section.

Your Legal Rights

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Proftrack Contact Information” section below at any time. Your local laws, such as in the European Union, may permit you to request that we:

provide access to and/or a copy of certain information we hold about you
prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
update information which is out of date or incorrect
delete certain information which we are holding about you
restrict the way that we process and disclose certain of your information
transfer your information to a third-party provider of services
revoke your consent for the processing of your information

We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.

To the extent that you make such a request, we require certain information to help verify your request and prevent fraudulent information and removal requests. Specifically, we ask that you provide the following pieces of information:

Username and email address associated with your Proftrack User Account;
Approximate date of User Account registration;
Information you want to view and/or request removed;
A statement under penalty of perjury that all information in your request is truthful and that this is your User Account or that you have the authorization to make the request on behalf of the owner of the User Account.

Depending on the circumstances and the information you request, we may require additional methods of verification in our discretion.

Marketing Communications

You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

Third Party Links and Features

The Services contain links to third-party websites such as social media sites, and also contain third-party integrations (such as the Facebook “like” button or Slack/Github integration) and functionalities. If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. Proftrack is not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

Children’s Privacy

Proftrack is intended for general audiences and not for children under the age of 13. If we become aware that we have inadvertently collected “personal information” (as defined by the United States Children’s Online Privacy Protection Act) from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

International Users

Proftrack stores information about visitors to our Website and users on servers located in different countries around the world. By using our services, you consent to the storage of your information. The data protection and other laws of the other countries might not be as comprehensive as those in your country. By submitting your data and/or using our services, you acknowledge the transfer, storing, and processing of your information.

As described above, Proftrack also may subcontract the processing of your data to, or otherwise share your data with, service providers and others in countries other than your country of residence, including the United States, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.

If we provide any information about you to any such non-European Union entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures include signing Standard Contractual Clauses in accordance with European Union and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “Proftrack Contact Information” section below.

If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

How We Protect Your Information

We consider the confidentiality and security of your information to be of the utmost importance. Proftrack takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your Proftrack account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.

Changes To Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website(s). You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Proftrack Contact Information

If you have any questions, comments or complaints about this Privacy Policy, please contact us:

Email: privacy@proftrack.com

Proftrack Pte Ltd

Cookie Policy

Last updated: May 25th, 2018

Proftrack uses cookies to help provide, protect and improve Proftrack services as well customize your experience. By using this site, you agree to this use.

This Policy describes the cookies we use and explains why we use cookies and how we deal with the collected information. It also explains how cookies enable Proftrack website to function properly and why you may not be able to experience the full functionality of the website if you disable the use of cookies. Proftrack Cookie Policy should be read alongside, and in addition to, our Terms of Service and our Privacy Policy.

By visiting our website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time by following the instructions below.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used in order to make Proftrack website work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited Proftrack website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

– first party cookies, served directly by us to your computer or mobile device;

– third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, performance/analytics, advertising/tracking and social media purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, meaning that they are stored only temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, meaning that they are saved on your computer or mobile device for a fixed period and are not deleted when browser is closed. They can be used by the Proftrack website to recognize your computer or mobile device when you open your browser and browse the Internet again.Why do we use cookies?

We use cookies for a variety of reasons, including to:

– enable, facilitate and streamline the functioning of and your access to the Proftrack website;

– track traffic flow and patterns of travel in connection with the Proftrack website;

– understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by our visitors;

– monitor the performance of the Proftrack website and continually improve it;

– customize and enhance your online experience.

What types of cookies do we use?

The types of cookies used by us and our partners in connection with the Proftrack website can be classified into one of five categories, namely cookies necessary for essential Proftrack purposes, ‘functionality cookies’, performance and analytics cookies’, ‘advertising and tracking cookies’, and ‘social media cookies’. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

Type of cookie	What it does	How to block
Cookies necessary for essential Proftrack purposes	These cookies are essential to provide you with the Proftrack website and any services available through the website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.	Please see the instructions set out in ‘How to control or delete cookies’ below.
Functionality Cookies	Functionality cookies record information about choices you have made and allow us to tailor the Proftrack website to you. These cookies mean that when you continue to use or come back to the website, we can provide you with our services as you have asked for them to be provided. For example, these cookies allow us to:Remember settings you have applied, such as layout, text size, preferences, and colors;Show you when you are logged in; andStore accessibility options.	Please see the instructions set out in ‘How to control or delete cookies’ below.
Performance and Analytics Cookies	We use performance/analytics cookies to analyze how the Proftrack website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:Better understand our website visitors so that we can improve how we present our content;Test different design ideas for particular pages, such as our homepage;Collect information about the Proftrack Website visitors such as where they are located and what browsers they are using;Determine the number of unique users of the website;Improve the Proftrack Website by measuring any errors that occur; andConduct research and diagnostics to improve product offerings.We use Google Analytics and many other site web analytics tools that helps us understand how users engage with the website. Like many services, these web analytics services use first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site and how they use it. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. Some services will allow you to opt out of tracking with their services directly. For instance, while you cannot opt out of use of cookies with our site, you can opt out of Google Analytics without affecting how you visit our site.	Please also see the instructions set out in ‘How to control or delete cookies’ below.
Advertising and Tracking Cookies	We may allow third party companies, including advertising companies (such as Facebook, Google, Instagram and LinkedIn), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address. These Cookies also allow us and third parties to know whether you’ve seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.	All the companies or networks that we work with have their own privacy policies and offer a mechanism for users to opt out tracking and behavioral targeting available through the ad itself or through the opt out mechanisms listed in the ‘How to control or delete cookies’ section below.
Social Media Cookies	On some pages of our website, third parties that provide applications through our website may set their own cookies in order to track the success of their applications or customize applications for you. For example, when you share a content using a social media sharing button on our website (e.g., Facebook, LinkedIn, Instagram or Google Plus), the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. Some pages of our website may also contain embedded content, such as video content from YouTube, and these third party sites may set their own cookies.	Please see the instructions set out in ‘How to control or delete cookies’ below.

How to control or delete cookies

You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences.

Please be aware that you may not be able to use all the interactive features of the website and/or online courses and content once cookies are disabled.

Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the options or preferences menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the Help option in your browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS.

Changes to this Cookie Policy

We will occasionally update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the “Last Updated” date at the top of this Cookie Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on the Proftrack Website. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies.

Cookies that have been set in the past

If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.

Contact us

If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at privacy@proftrack.com

Privacy and Cookies Policy